Refund policy

We offer a 14-day return policy, which means you have 14 days after receiving your order to request a return.

Opened or partially used products may be returned as long as they’re in good condition and less than 50% consumed. You’ll also need to provide your receipt or proof of purchase.

To start a return, please contact us at sales@gud4uvibe.com. Returns should be sent to the following address:

500 S Australian Ave, Ste 600-1173, West Palm Beach, FL 33401

If your return is approved, we’ll provide detailed return instructions. Please note that the buyer is responsible for the cost of the return shipping label. Items sent back without first requesting a return will not be accepted.

If you have any questions about returns, feel free to reach out at sales@gud4uvibe.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We cannot accept returns of products that have been consumed more than 50%.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@gud4uvibe.com.